Product orders for in-store pick up are ready once payment is completed. No need to wait for the pick up notification, we just need your order number.
Normal shipping orders will dispatch from our shop within 1-3 days.
Orders in Germany/EU are shipped with DHL.
Orders outside EU are shipped with FedEx
Orders that will ship outside of EU might have delays due to customs, these are factors beyond our control.
Orders including lab processing and normal products will be shipped after the lab part is complete.
